Keeping your information private, safe, and secure is a big deal for us. That’s why we ask you to create an account as soon as you visit the site; it allows us to keep everything you tell us nice and secret, shhhhh…

When you sign up you’ll be asked to enter your name, date of birth, gender, state, and high school, and then answer a few questions about how you’ve been feeling lately. All of this stuff is called ‘your information’. It’s collected and stored automatically on our secure servers at the Black Dog Institute in Sydney, and can only be viewed by the Smooth Sailing team (it helps us keep track of how you’re going and what parts of Smooth Sailing are working best). All use of your information will be in line with the Institute’s privacy policy; it’ll never be shared with anyone else without your permission.

If you want to see or change your personal profile, just click on ‘My Profile’ in your menu. If you want to be deleted from our system, email your request through to

There may be times when it all gets a bit much, and you need some extra support. If that happens, we’ll usually encourage you to talk to someone you trust. But if we’re really worried about you - or you don’t seem to be getting better - we may need to let a trusted adult know how you’re feeling. If that’s the case, we’ll let you know beforehand and tell you who that adult will be. And we’ll only tell them the basics; that you’re not feeling great and could do with a little more support.

As Smooth Sailing is produced by the Black Dog Institute, we also make sure that we comply with all of the Institute’s policies on privacy. To read about this, visit here.

If you have questions or concerns about any of this, feel free to email the team at: